Cancellations

If an order has been placed and needs to be cancelled prior to the shipment of the products we will be able to cancel an order. SREE VYSHNAVI ELLVIN INDUSTRIES PRIVATE has the full right to decide whether an order has been processed and shipped or not

Once the products have been shipped from our warehouse no requests for cancellation will be entertained.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

Exchanges and Refunds

Products once sold and delivered will not be exchanged or returned except in the following circumstances

You have received products which are different from that which you have ordered.

If the product that you have received was delivered to you in a damaged state. Upon receipt of the product in a damaged state, you will need to provide us with photographs of the damage immediately upon receipt. SREE VYSHNAVI ELLVIN INDUSTRIES PRIVATE will have the ultimate authority to review the information and decide if the product was damaged in transit or after receipt. Please note that if you were not available at the address of delivery and if the products were left with a designated person or neighbour or guard, we will not be responsible for any claims of damage.